Terms & Conditions:

We welcome all our visitors and clients on Smart Essay Writers terms and conditions page. We recommend you to read and understand the terms and conditions before starting any engagement with us. We would assume that the clients have understood and agreed to our terms and conditions whenever they finalise an order with us.

Copyright:

All the relevant information or data such as images, content, software, and logos available on this website are the intellectual assets of the company. Moreover, the logo on this website is solely the company’s trademark and is owned by the company only, and hence no other company or business is allowed to use it under any circumstances.

Contact Information:

We provide various mediums through which our valued customers can get in touch with us. You can choose between a telephonic conversation, an email or a live chat option to reach us. Moreover, you can also submit a query form on our website, and our customer support representative would instantly respond to it.

Payment Methods:

It is highly recommended for you to clear all the dues while availing our services as any delay in payments could eventually delay the delivery of your task. We at Smart Essay Writers accept payments through a direct bank transfer or PayPal. Our customers can get the bank details from our customer support representative as soon as you finalise your order.

Client’s Privacy:

We take care of all the information provided by our clients, and we protect and safeguard it under the Data Protection Act and Companies Act. Your privacy is our responsibility, but in the case of any legal inquiry against the client, Smart Essay Writers would not refrain from disclosing their data to law agencies.

Limitation Of Liability:

We, hereby, state that the company would not be responsible for any severe consequences our client has to bear for visiting or for using or misusing our website.

Accounts Credentials:

We provide initial credentials to our clients. Therefore, you are advised to change your username and password so no third party interference can take place between the company and the client.

Website Policy:

There would be some regular alternation on different pages of our website as we hold the rights to do so. However, the visitors and customers would always get the updated version whenever they decide to visit our website.

Cancellation Policy:

  • Any order with a deadline of 48 hours, if cancelled after 24 hours of placement, then the company holds the complete rights to hold back 50% of the amount as a service charge.
  • Any order with a deadline of 8-24 hours will not be liable for a refund.
  • The cancellation amount will be reimbursed after 25-30 days from the time of the cancellation.
  • Not all orders will be eligible for a 100% refund.
  • Cancellation after 72 hours of order placement for a dissertation will not be entertained.

Revision Policy:

We, Smart Essay Writers work on some norms, and we believe that we should provide all our clients with premium quality work. To ensure that all our customers remain satisfied with our work, we give them the option of multiple revisions. Have a look at our revision policy.

  • We assume that prior to placing an order with us, all our clients have read, understood and agreed to all of our policies.
  • The students are advised to provide complete information concerning their task so our writers can work accordingly. If otherwise, the company would not be responsible for any mishap in the order.
  • All of our customers are eligible to receive multiple revisions given that our writers fail to deliver the work as per their initial demands.
  • No additional guidelines or instructions of the client would be accommodated during the revisions.
  • There are additional charges if the client asks for additional work during revisions. The charges depend upon the type, urgency and amount of work.
  • No revisions would be delivered on Sunday or public holidays.
  • The time limit for demanding a revision for orders having 250-5000 words is 15 days from the deliverance of order.
  • The time limit for demanding a revision for orders having 5000+ words is 30 days from the deliverance of order.
  • The orders that had a 24 hours deadline will receive revision within 8-12 hours from the time the revision has been requested.
  • The orders that had a deadline of 48 hours will take 24 hours from the time the revision has been requested.
  • Our writers will take at least three business days in revision for orders having a 5000-9750 word count.
  • Our writers will take up to 5-7 business days in revision for orders having 10,000 or more word count.

Refund Policy:

We, Smart Essay Writers firmly believe in delivering what we promise to our customers. However, there are rare occasions when our writers fail to satisfy our clients and hence our clients have the right to claim their money back. Here are our refund policies.

  • While placing an order, you must agree to given policies.
  • Any demand for refund will not be entitled to 100% money back.
  • The exception of full refund is only when a student receives a failing grade, i.e. F on order delivered from our forum or if there is more than 30% plagiarism found in an order delivered by us.
  • Refund will only be issued to students after they provide authentic proof(s).
  • Refund will not be furnished after 30 days of order delivery.
  • All orders claiming for a refund will be investigated thoroughly. This process may take 30 days.
  • We at Smart Essay Writers shall hold back 50% as a service charge if the customer utilises our revision service.
  • The company will not process refunds for orders that were placed with a deadline of 48 hours and less.
  • The company will not process refunds for dissertations that had a deadline of 10 days or less.

Privacy Policy:

We, Smart Essay Writers are serving the field for a good decade now, and we know how imperative it is to have security measures for the privacy and safety of our clients. We keep making necessary changes in our policies to improve and assure that all the data and information provided by our customers is protected under all circumstances. Therefore, have a look at our privacy policy.

Collecting Information:

Our customers would have to provide their details such as full name, email address, username and password to avail our services.

Privacy:

We are staunch adherents of the Data Protection & Companies Act policy, and therefore it is our responsibility to protect and safeguard the information and data provided by the customers and hence not divulge to any third party person.

Tracking:

It is to inform you that your IP is tracked whenever you visit our website to place an order. This is done merely to provide you with a customised and geographically attuned service.

Our Products & Services:

We deal in many products and services related to the field of academics. To acquire information regarding our services and products, you can access our customer support service, as you please. Moreover, we also provide seasonal offerings and discounts for our customers; we can be communicated by our customer through any medium of communication.

Personal Information Access:

It is to inform you that we have complete access to your personal information, which, is protected under the Data Protection Act and Companies Act. You can acquire or view your information by writing an email to our customer support service. Nonetheless, our team would ask you a few secret questions to confirm your identity before providing you with the information.