Terms & Conditions

Smart Essay Writers considers it obligatory on your part to carefully read the terms of our services and their stipulations before entering into an agreement with us. Furthermore, it is agreed that conducting a transaction with us means that the following terms and conditions have been acknowledged, read, and understood, by you.

Copyright Policy:

All content accessible on this website which comprises of text, logo, images, paragraphs, graphics are the sole property of Smart Essay Writers. The trademarked name used on our site belongs to the corresponding holding company and thus cannot be associated with any service or product which is not part of this institution.

Contact Information:

Smart Essay Writers encourages a healthy client interaction through various forms of contact and communication mediums. We offer you round-the-clock support through live chat, query submission form, email, and telephone.

Payment Method:

All payments have to be made immediately after placing an order with us. A postponement of this will result in a delay in your work’s processing as we do not begin work on an order until the money has been paid. Smart Essay Writers receives all due amounts through PayPal or through direct transfers into our bank accounts. Relevant details related to our bank account can be acquired by our customer care representatives.

Private Material:

All of your private and personal information is kept safe and secure and we never disclose your information to anyone as we follow the Data Protection and Companies Act Policy. However, we may offer your information to jurisprudence when required by law.

Accountability Restriction:

It is hereby declared that all clients agree that the company will not be held responsible for any incurred losses or damages through the use, misuse, and abuse of our websites’ services.

Information Record:

The protection and safekeeping of the usernames and passwords provided by us to our customers is their sole responsibility. You should never share your information with others and restrict their access to your accounts.

Website Alteration:

The company has complete authority to change, modify, or alter any section of our website’s policies and terms of use without earlier notice. Nevertheless, we promise that any such changes will appear on our site the moment they come into effect.

Cancellation policy:

  • If an order with a deadline of 48 hours is cancelled after 24 hours of placement, then the company will hold back 50% of the amount as service charges.
  • Order(s) placed on the deadline of 8 hours to 24 hours will not be liable for any refund.
  • Cancellation amount will be reimbursed after 25 to 30 business days from the time of cancellation.
  • Not all orders will be entitled to 100% refund.
  • For the dissertation, no cancellation after 72 hours of order placement will be entertained.

Revision Policy:

We, Smart Essay Writers work on some norms, and we believe that we should provide all our clients with the premium quality work. To ensure that all our customers remain satisfied with our work, we give them the option of multiple revisions too. Have a look at our revision policy.

  • We assume that prior to placing any order with us, all our clients have read, understood and agreed to all of our policies.
  • The students are advised to provide complete information concerning their task so our writers can work accordingly. If otherwise, the company would not be responsible for any mishap in the order.
  • All of our customers are eligible to have multiple revisions given that our writers fail to deliver the work as per their initial demands.
  • No additional guidelines or instructions of the client would be accommodated during the revisions.
  • There are additional charges if the clients ask for additional work in revisions.
  • No revisions would be delivered on Sunday or public holidays.
  • The time limit of revision for orders having 250-5000 words is 15 days from the deliverance of order.
  • The time limit of revision for orders having 5000+ words is 30 days from the deliverance of order.
  • The orders that had a 24 hours deadline will receive revision within 8-12 hours from the time of the request for the revision.
  • The orders that had a deadline of 48 hours will take 24 hours from the time of the request for the revision.
  • Our writers will take 3 days in revision for the orders having a 5000-9750 word count.
  • Our writers will take up to 5-7 days in revision for orders having 10,000 or more word count.

Refund Policy:

We, Smart Essay Writers firmly believes in delivering what we promise to our customers. However, there are rare occasions when our writers fail to satisfy our clients and hence our clients have the right to claim their money back. Here are our refund policies.

  • While placing an order you must agree to given policies.
  • Any demand for refund will not be entitled for 100% money back.
  • The company as, its service charges will retain 50% of the total amount. The exception of full refund is only when a student receives a failing grade, i.e. F on the order delivered from our forum or there is more than 30% plagiarism found in the order delivered by us.
  • Refund will only be issued to students after they provided authentic proof(s).
  • Refunds will not be furnished after 30 days of order delivery.
  • All orders claiming for a refund will be investigated thoroughly. This process may take 30 days.
  • We here like to may clear that the amount of refund is solely decided by the owner of the company. The amount varies depending amount the number of services you have availed including revisions and rewrite.
  • The company will not process refunds for orders that were placed 48 hours and less deadline.
  • The company will not process refunds for dissertations that had a deadline of 10 days or less.

Privacy Policy:

We, Smart Essay Writers are serving the field for a good decade now, and we know how imperative it is to have security measures for the privacy and safety of our clients. We keep making necessary changes in our policies to improve and assure that all the data and information provided by our customers is protected under all circumstances. Therefore, have a look at our privacy policy.

COLLECTING INFORMATION:

Our customers would have to furnish their details such as full name, email address, username and password to avail our services.

PRIVACY:

We are strong adherer of the Data Protection Act, and it is our responsibility to protect and safeguard the information and data provided by the customers.

TRACKING:

It is to inform you that your IP is tracked whenever you visit our website to place an order. The reason why we do this is to cater your order as per the requirements of your region.

OUR PRODUCTS & SERVICES:

We deal in many products and services related to the field of academics. To acquire information regarding the services and products, you can access our customer support service whenever you like. We have a lot of seasonal offerings and discounts for our customers, which we circulate through different mediums of communication.

PERSONAL INFORMATION ACCESS:

It is to inform you that we have complete access to your personal information which, however, is protected under the Data Protection Act and Companies Act. You can acquire or view your information by writing an email to the custom support. Nonetheless, our team would ask you few secret questions to ensure that the information is transferred to the right person.